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“Thank You” goes a long way…

Sad to say, but appreciative recognition is often the first casualty in the rush and stress of deadlines, new initiatives, making the numbers, hiring, firing, and reorganizing. Many managers simply aren’t very good at giving positive feedback. Some even find it harder to recognize a colleague’s contribution than to offer negative or corrective feedback. Coaching […]

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Information Shines a Light

Coaching is a process of conversations that help people leverage their own potential and unpack all the information they can use to meet a challenge. The process helps them: articulate a clear goal, identify options for action, and follow through to an improved outcome. IDEO, a Palo Alto-based industrial design firm known for its trademarked […]

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Ask for Feedback

“Did I miss anything?” “How can I support you?” “What worked?” “What didn’t work?” “What can I do differently next time to help you in this effort?” There are so many ways to seek feedback on your own performance—especially from your people. The frequency with which a leader asks for feedback is an important measure…and […]

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Coaching New Leaders Part 6: We’re Not Mind Readers

Jerry Murphy has been our  guest blogger of a series of six posts focused on coaching new leaders. Read about Jerry below. One of a manager’s most challenging and rewarding situations is working with someone who is becoming a manager herself—either a first-time manager or taking on a new leadership position. In this series of […]

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Coaching New Leaders Part 5: The “no-blame” game

Jerry Murphy is guest blogger of a series of six posts focused on coaching new leaders. The series will run consecutively. Read about Jerry below. One of a manager’s most challenging and rewarding situations is working with someone who is becoming a manager herself—either a first-time manager or taking on a new leadership position. In […]

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